Refund policy

30-day returns

You may request a return within 30 days of delivery. For change-of-mind returns, items must be unused and in their original packaging. Blind boxes must remain unopened and sealed.

How to request a return

Contact the shop with your order number and the item you wish to return. We will provide return instructions and confirm any applicable return shipping costs before you send it back.

Damaged or incorrect items

Contact us with your order number and photos of the item and packaging. The unopened-box requirement does not apply to faulty or incorrect items.

Refunds

After receiving and checking your return, we will confirm the outcome. Approved refunds are issued to the original payment method. Your payment provider may take additional time to process the credit.

These terms do not limit your rights under applicable consumer law.